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Trust & Legal

Privacy, Security & Terms

Plain-language summaries of how we protect your business and what you agree to when banking with Veltrix.

Privacy Policies

Your Data Stays Yours

We collect only what banking requires: identity documents, business records, and transaction data. We never sell personal or company information, and marketing emails stop the moment you unsubscribe via Email Alerts preferences or a reply to any message.

  • Data encrypted in transit and at rest, with audited access logs
  • Request export or deletion of your data anytime via support
  • Shared only with regulators and processors required by law

Security Center

How We Keep Accounts Safe

Every session uses 256-bit encryption, multi-factor authentication, and real-time fraud monitoring. High-value transfers need dual approval, and new payees trigger instant alerts. Read our secure banking guide for habits that protect your team.

  • Report suspicious messages to hello@veltrixbanking.com immediately
  • Veltrix never asks for passwords or codes by phone or email
  • Freeze cards and reset access instantly from the app

Terms of Use

The Basics of Banking With Us

Accounts are for legitimate business use and require accurate registration information. Fees and rates are shown upfront before you confirm any product — no hidden schedules. Either party may close an account with written notice, subject to settlement of pending transactions and compliance review.

Questions about these terms? Contact our support team — a specialist will walk you through anything unclear.